Help Center
Integrations
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- What’s the delivery time of the CloudSpot/ReSpot?
- Whom should I contact when I have questions?
- Is SpotOn’s social wifi suitable for my business?
- How does it work?
- Which subscription fits me?
Subscription & Payment
- Where can I find the terms & conditions?
- Is monthly payment possible?
- How can I cancel my subscription?
- Which subscription fits me?
- Are there additional costs for the installation?
Privacy, terms & conditions
- GDPR 2018
- Where can I find the terms & conditions?
- Where can I find the privacy policy?
- Privacy Policy
- Terms & Conditions
Technical information
- Our WiFi runs on one connection. Our access points (APs) send out multiple SSIDs. How does this work?
- Does SpotOn use mesh topology?
- Can I safely reset my CloudSpot/ReSpot?
- Is SpotOn’s social WiFi secure?
- Do I need SpotOn’s CloudSpot(s)/ReSpot(s)?
Interruptions & Issues
- Help, my guests can’t login using Facebook
- Help, my social hotspot switches on/off
- Help, my social hotspot name (SSID) changed to ‘No internet’
- Help, my social hotspot is offline