Very important: The signal of the CloudSpot/ReSpot works like an umbrella. The higher you install the CloudSpot/ReSpot, the better. It’s also important to place the CloudSpot/ReSpot in a central spot to allow for an equal distribution of the signal. The signal of the WiFi-network you used previously can also be disruptive. Contact your ISP (Internet Service Provider) and ask them to switch off the signal.
Contact us if you've followed these steps, but haven't got a working WiFi connection yet.